Invoices, payment method and recipient

Invoices, payment method and invoice recipient are managed in the billing area of the portal. Billing runs in euros through a German invoice with VAT stated.

Payment method

Three payment methods are available:

• Credit card: immediate activation, with a processing fee per charge.
• SEPA direct debit: free of charge, immediate activation, collection within three to five working days. Amounts above 10,000 euros are not possible by direct debit.
• On account: the plan is active immediately, and the invoice with bank details and 14 days payment term follows by email.

Invoice recipient

The stored billing details appear as the invoice recipient on every invoice. This includes company, billing email, street, postal code, city, country and optionally the VAT ID. These details have to be complete before buying or changing licences. Who may maintain the details depends on the role, see users and roles.

Tax country and VAT

The stored country determines the tax country. For Germany the statutory VAT is stated on the net amount. A valid VAT ID is carried on the invoice and used for the tax classification within the EU. The amounts stated are net amounts plus statutory VAT.

Retrieving invoices

Invoices are available for retrieval in the billing area. Through the billing portal, invoices can be downloaded as a PDF or viewed online and the payment method updated. Partners additionally see an order history with a status per order.

How the billed items are composed is described in licence model and packages, the assignment of licences in licences and users. Back to the licensing and billing overview. Conbool names prices in an individual quote after a demo.