Awareness · ProtectIncluded from Suite 3

Security awareness training with phishing simulationClicks turn into reports.

Real exercises, short lessons, a report button in Outlook. And evidence for every audit.

No credit card needed · 30 days free · Also in your own data centre

At a glance

One cycle in five steps

Click through.

Exercises that look real

Simulated phishing mails at five difficulty levels, spread over several days. Whoever clicks practises a little more often.

  • Difficulty grows with the team
  • Templates that fit your industry
  • Real attacks, defused
Invoice portalaccounts@invoice-portal.example
Level 3 of 5
Your invoice could not be delivered

Please check the open invoice by 5 pm today.

View invoice
Unknown domainPressure with a deadlineTarget does not match

Training

Short, long or by role

No slides. Small stories from working life.

  • 60+Short lessonsPlayed in three to five minutes, guided by Bo the owl.
  • FilmLong trainingsNarrated stories for the annual obligation.
  • RoleRole pathsDeeper training for groups with their own risk.

Long trainings, a selection

  • FilmTen daysAn attack, told backwards
  • FilmFriday, 16:40When money is meant to move
  • FilmMira’s folderData protection every day
  • FilmFive placesSafe on the move and on site
  • FilmThe floodDeception by phone
  • FilmI am not a robotAttacks through real pages

Each with its own characters and a final test. More are coming.

Role paths

  • Paying safely
  • Staying safe in HR
  • Front desk and executive office
  • Administering safely
  • Leading securely
  • Staying safe on the shop floor
  • Staying safe with data
  • When it happens
  • AI in everyday work
  • Staying safe on the web

Between the courses

  • Case of the monthOne playable case for everyone, no deadline.
  • Material for the workplaceLeaflets, posters and lock screens in your company's name.
  • Points and badgesOptional. Rankings only between departments.
  • Own coursesMix lessons, have your own policy confirmed.

Together with MailGuard

Practise what really arrives

Real attacks from your mailboxes become defused exercises.

  1. An attack gets throughMailGuard sees what was suspicious and still delivered.
  2. Defused into a templateLinks lead to the exercise page, tracking pixels and addresses go.
  3. Approval first, then practiceNothing goes out without your approval.
Threat mirror · 90 days
Analysed
48,210
Blocked
6,904
Suspicious but delivered
37

22 of 37threats that got through were reported and confirmed.

Example values

Fair to the team

Practise without exposing anyone

Whoever clicks gets an explanation. No report to their manager.

  • Groups, not namesBy default only values for groups of five or more.
  • Every change loggedPer-person evaluation needs a reason and stays in the log.
  • Replies stay privateOnly the fact that someone replied is counted, never what.
  • Access and erasureRequests under Art. 15 and 17 GDPR in one step.

Introduction in five steps

  1. 01Management · Obtain approval
  2. 02Data protection · Present the processing details
  3. 03Works council · Agree the key points
  4. 04IT support · Announce the report route
  5. 05Staff · Announce that exercises happen

A ready draft is prepared for every step.

Evidence

What an audit wants to see

Every exercise and course, mapped to the right standard.

Conbool AwarenessEvidence for the auditPeriod: the last 90 days
  • ISO/IEC 27001:2022, Annex A 6.3evidenced
  • ISO/IEC 27001:2022, Clause 7.3evidenced
  • NIS2, Art. 21(2)(g)evidenced
  • NIS2, Art. 20(2)evidenced
One page · print or save as PDF
  • Record per personDate, result and test attempts, as CSV or print version.
  • Knowledge checkFourteen questions, before and after, evaluated without names.
  • Security cultureEight statements show whether people report openly.
  • AI literacyCourse under Art. 4 of the AI Act, yearly with a test.
Training obligation under NIS2Management and staff must be trained. Here is how you prove both.
To the NIS2 training obligation

Frequently asked questions

What is security awareness training?

Security awareness training prepares employees for attacks that technical filters do not catch: well-made phishing mails, fake invoices, calls from bogus support. Conbool Awareness combines phishing simulation, short playable lessons, long trainings as film, a report button in the mail client and evidence for audits in one interface.

How does the phishing simulation work?

You choose a target group and a programme. Conbool sends simulated phishing mails spread over several days so they do not announce themselves. Difficulty rises in five levels with the team. Whoever clicks lands on an exercise page and sees in under a minute how the mail could have been spotted.

Are employees exposed by the simulation?

No. By default the evaluation only shows values for groups of five or more. Whoever clicks gets an explanation, not a report to their manager. Per-person evaluation can only be switched on deliberately, with a reason, and every change stays in the change log.

Does the works council need to be involved?

Usually yes, as soon as behaviour is evaluated. Awareness provides key points for the agreement and a one-page sheet for the works council that shows what is evaluated, what is not and what changed in the period.

Which trainings are there?

More than 60 short lessons played in three to five minutes, long trainings as narrated film for the annual obligation, and role paths for groups with their own risk, such as accounting, HR, front desk, IT and management. Courses can be assigned with deadline, reminder, final test and repetition.

How long does a lesson take?

A short lesson takes three to five minutes depending on the level. The explanation after a click takes less than a minute. A long training is a film in chapters with a final test and can be paused and resumed later.

Is there a report button for Outlook and Thunderbird?

Yes. With the Conbool add-in, employees report suspicious messages with one click, in Outlook classic, the new Outlook, Outlook on the web and Thunderbird from version 128. The add-in recognises practice mails itself. Real reports land in a work queue for IT, with the filter's verdict.

What is the report rate?

The report rate shows how many people reported an exercise instead of clicking. With MailGuard, Awareness also measures how many real threats that got through were reported and confirmed by IT. That is the figure that shows whether your team acts as a sensor when it matters.

Does Awareness work without MailGuard?

Yes. Awareness can be used on its own, also in front of Microsoft 365 or Exchange. With MailGuard, two things are added: simulations from real attacks that reached your company, and the report rate of real threats in the threat mirror.

How are simulations made from real attacks?

If an attack got through the filter into a mailbox, it is taken over defused: links lead to the exercise page, external images and tracking pixels are removed, recipient addresses replaced. The template waits as a draft and only goes out after your approval. Every access to the content is logged.

Does Awareness help with the NIS2 training obligation?

Yes. NIS2 requires cyber hygiene and training in Art. 21(2)(g) and training of management in Art. 20(2). The evidence for the audit maps exercises and courses to these clauses and to ISO/IEC 27001 Annex A 6.3 and Clause 7.3, on one printable page.

Does Awareness cover AI literacy under Art. 4 of the AI Act?

Yes. A dedicated AI literacy course covers company data in AI tools, invented answers, recordings in meetings and deceptively real requests. It can be assigned yearly with a test and appears in the evidence.

How do I measure whether the training works?

Besides click and report rate there are two measuring courses: the knowledge check with fourteen questions from seven fields and the security culture survey with eight statements. Both are evaluated without names and compared with the previous round. Optionally you compare your values with the average of your industry.

Which languages are available?

Lessons, courses and long trainings are available in German and English. Every person gets content in their language. An overview shows whether matching templates exist for every language in the workforce.

How do employees sign in to the learning area?

Through a personal link from the invitation or with their own Microsoft account. In the learning area each person only sees their own progress: open courses, deadlines and records.

Where is the data stored?

Either in German data centres or entirely in your own environment, including the training content. Access and erasure under Art. 15 and 17 GDPR are built in for individual persons.

How quickly is Awareness set up?

A first exercise is set up in a few days. A quick start creates target group, programme and the annual briefing. Before that, the introduction guides you through management, data protection, works council, IT support and staff, with ready drafts for every step.

Which plan includes Awareness?

Awareness is part of Suite 3 and can be tried free for 30 days. For individual cases it can also be booked separately.

Ready for a team that reports?

The first exercise is ready in a few days.

No credit card needed · 30 days free · Cancel any time