Authorized
From day one
- Conbool engineers in customer meetings
- Pilot and setup together
- Portal, academy and sales material
- Second-level support from Conbool
Partner program for MSPs and IT service providers
Strong with every customer. Backed by the vendor.
Conbool supports every customer project technically: in the meeting, in the pilot, during setup and in operation. Plus one portal for all tenants.
- Technical support in customer projects
- One platform for all modules
- Developed and hosted in Germany
Silver
With growing joint business
- + Leads on demand
- + NFR licenses for internal use and demos
- + Prioritized technical support
everything from Authorized included
Gold
For the closest partners
- + Dedicated technical contact
- + Prioritized leads and co-selling
- + Support with public tenders
- + Extended NFR package
- + Direct line to management and influence on the roadmap
everything from Silver included
The tier grows with the joint business, and support grows with it. Terms are shared in a call.
Customer projects
Never alone in a customer project.
Conbool is technically involved from the first meeting to operation. The customer remains the partner’s customer.
- Step 1
Meeting
Conbool engineers present the solution to the customer and answer technical questions.
- Step 2
Pilot
A trial phase at the customer, evaluated together.
- Step 3
Setup
Connection to Microsoft 365, Exchange or on-premise, implemented together.
- Step 4
Operation
Second-level support from Conbool in day-to-day operation.
The customer stays with the partner
Conbool acts as the vendor and never serves the customer around the partner.
Engineers, not a hotline
Technical questions go straight to development.
Documents per project
Solution proposal, architecture diagram and data protection documents for the customer.
Help with tenders
For Gold partners: support with specifications and bidder questions.
Why Conbool
One platform instead of many vendors.
Everything from one source
Protection, encryption, signatures, archive, backup and mailboxes in one portal.
Cloud or on-premise
Runs in the Conbool cloud or in the customer’s data center, including public sector and critical infrastructure.
Sovereign, made in Germany
Developed and hosted in Germany. A strong argument for data protection and NIS2.
Partner portal
Everything in the portal, no waiting.
Create customers, distribute licenses and protect all tenants centrally.
Create tenants
A separate environment with its own rules for every customer, in minutes instead of days.
License pool
Buy licenses as a pool and distribute them freely to customers. Always visible what is assigned.
Suites automatically
When a customer’s modules match a suite, the portal bills the suite automatically.
One invoice
All tenants together, changes pro rata, monthly or annually.
Growth at a glance
Tier progress and the most useful next steps, sorted by impact.
Clean up attack waves centrally
Search one message across all tenants and trigger the cleanup instead of searching each customer separately.
Own brand in emails
Quarantine reports and notifications to end users carry the partner’s name.
Default protection for new tenants
A partner MailGuard template that every new customer gets from the start.
S/MIME certificates
Order managed certificates per tenant directly in the portal.
Partner academy
One course per module
Along the customer lifecycle: understand, sell, set up, operate. Every course ends with an exam and a certificate for one person.
Sales material
Ready-made documents for every module
German and English, ready to pass on without changes. If something is missing, the request goes straight from the portal to Conbool.
Getting started
Four steps to the first customer.
Call
Customer base, suitable modules and a first project.
Access
Portal, academy and material are unlocked right away.
First customer
We set up the first tenant together.
Independent
Every further customer runs through the portal on its own.
Frequently asked questions
What partners want to know before getting started.
How does Conbool support customer projects?
Technically, from the first meeting to operation: presentation at the customer, pilot, joint setup and second-level support.
Who owns the customer?
The partner. Conbool acts as the vendor and never serves the customer around the partner.
What determines the partner tier?
The joint business. With every tier, support gets closer, up to a dedicated technical contact.
How does billing work?
One invoice for all tenants, monthly or annually. Licenses come from the partner’s own pool, changes are billed pro rata.
Which products can be resold?
All modules and the three suites. When a customer’s modules match a suite, the portal bills the suite automatically.
How quickly is a partner ready?
After the first call, portal, academy and material are unlocked right away. We set up the first tenant together.
Become a partner
We run the first customer project together.
In the first call we clarify customer base, suitable modules and a first project. Conbool joins the first customer meeting.
Conbool GmbH, Hamburg · info@conbool.com