MailGuard · ProtectIncluded from Suite 1

Spam filter and phishing protection for businessesDanger stays out. Confidential stays in.

MailGuard checks every inbound email for phishing, spam and malware and every outbound one for confidential data. In front of Microsoft 365, Exchange and Conbool Mail.

No credit card required · Cancel anytime

Overview

What MailGuard stops.

Phishing protection, spam filter and malware defence in one. Inbound, outbound and after delivery, one click per topic.

Inbound

Phishing caught before anyone clicks.

MailGuard checks senders, links and QR codes. Every link is checked again at click time.

  • SPF, DKIM, DMARC and ARC
  • Fake sign-in pages
  • QR codes in images and PDFs
Phishing protection
Message trace · exampleFrom: "Microsoft 365" <no-reply@micros0ft-login.com>Display name imitates a brandLink to a fake sign-in pageQuarantined

For your IT

Every decision can be traced.

Each email shows what was found and why. You set the thresholds.

"Your parcel could not be delivered"From: DHL Parcel <service@dhl-delivery.info> · To: purchasing@your-company.com
Display name says DHL, domain is not DHL's+4.0
Link leads to a fake sign-in page+5.0
Domain registered three days ago, poor reputation+3.5
SPF without a match+1.0
Quarantine · phishing13.5 points · threshold 8.0
Example. Names, points and threshold are made up.
  • Quarantine with one-click releaseYour IT releases or deletes. Employees release harmless mail from the daily digest.
  • Report right in OutlookReport something suspicious or choose "Not junk". Your IT sees it at once.
  • Rules per groupStricter for management and accounting, exceptions for newsletters, lists per person or domain.
  • Directory and SIEM integrationEntra ID, Active Directory, LDAP. Events to Splunk, Sentinel, QRadar or Elastic.

Setup

MailGuard sits in front of your mailbox.

Your mailboxes stay where they are. MailGuard checks in between, in both directions.

InternetSenders, partners, attackers
Conbool MailGuardCloud or your own server on site
Your mailboxMicrosoft 365 · Exchange · Conbool Mail
  1. Step 1Add your domainYou verify your domain in the Conbool portal.
  2. Step 2Connect Microsoft 365The wizard creates the connectors for you.
  3. Step 3Switch the MX recordFrom then on every email runs through MailGuard. Nothing is delivered unchecked.
Email security under NIS2MailGuard covers threat detection and incident handling for the email channel, as required by Section 30 (2) No. 2 BSIG.
NIS2 in detail

Frequently asked questions about Conbool MailGuard

Why isn't the Microsoft 365 spam filter enough?

MailGuard checks before the email reaches Microsoft and covers three gaps: targeted phishing, CEO fraud and attachments whose executable parts must be removed. No filter can guarantee detection. Microsoft 365 remains your mailbox, MailGuard only sits in front of it.

How does MailGuard protect against links that turn malicious later?

Links are rewritten and checked against fresh block lists at click time. In addition, MailGuard re-checks delivered mail of the last 72 hours every six hours. An expired link only shows its target as text and asks for a deliberate click.

Can MailGuard stop confidential data from leaving the company?

Yes, with the DLP add-on. It detects IBANs, credit cards, health data or your own keywords, also in attachments and images, and blocks, holds or encrypts with SecureMail. Every approval is logged.

How does our IT keep false positives under control?

Every decision is listed with its points in the message trace. Employees release harmless mail from the daily digest or report it via the Outlook add-in as "Not junk". Rules per sender, domain or group exempt known partners precisely.

Does the check slow down email?

The check runs while the email is being accepted. How long it takes for you is shown in the portal metrics as the median and the 95th percentile. Large attachments with many images or PDF pages take longer to check than plain text.

Can rules be adjusted for individual departments?

Yes. Management or accounting can, for example, have stricter thresholds and attachment rules than an info mailbox. The groups come from your directory, such as Entra ID or Active Directory.

Does MailGuard read QR codes too?

Yes. QR codes in images and PDF attachments are read, and the target is checked like any other link. QR codes in PDF invoices are a popular way to sneak links past filters.

What happens if a check fails?

MailGuard then temporarily refuses the email instead of delivering it unchecked. The sending server tries again shortly afterwards. So no email is lost and none gets through unchecked.

How do I set up MailGuard?

Verify your domain in the portal, connect Microsoft 365, switch the MX record. The wizard creates the connectors in Exchange Online for you. Until the switch, your email keeps flowing as before.

Do employees need new software?

No. Outlook, Apple Mail and mobile mail apps stay as they are. The Outlook add-in for reporting is optional. Warnings appear as a note in the subject line or a banner in the email.

Does MailGuard also run on our own server?

Yes. MailGuard runs in the Conbool cloud or as your own server on site, with the same checks. Interface and policies are the same in both cases.

Does MailGuard protect against ransomware?

Ransomware usually arrives as an attachment or a link. MailGuard removes macros and scripts, detects disguised file types, scans with current virus signatures and checks links at click time. Anything identified as malware only later is caught by the re-check.

Does MailGuard detect phishing without a link or attachment?

Yes. CEO fraud often comes as plain text. MailGuard looks for forged display names, lookalike domains and payment requests under time pressure, and additionally scores the text with its own AI model.

What is the difference between a spam filter and an email gateway?

A spam filter sorts out unwanted advertising. An email gateway like MailGuard sits in front of the mailbox and checks every email in both directions for phishing, malware, fraud and confidential data.

Does MailGuard work with an on-premises Exchange Server?

Yes. MailGuard sits in front of any mail server, whether Microsoft 365, Exchange Server or Conbool Mail. Email for your domain runs through MailGuard first and is then handed on to your server.

How does MailGuard handle newsletters?

MailGuard recognises newsletters and advertising as a class of their own. You decide whether they are delivered, tagged or quarantined.

How quickly does MailGuard detect new spam waves?

When one customer confirms a spam wave, its fingerprint protects all other customers within minutes. It only learns from confirmed verdicts, never from its own score.

Which plan includes MailGuard?

MailGuard is included from Suite 1 and can be tested free for 30 days. DLP is an add-on. The product overview shows what each suite includes.

Conbool Mail

The mailbox to go with it: Conbool Mail.

Every Conbool Mail plan includes built-in protection against malware and spam. MailGuard adds quarantine, click-time link protection and attachment rules.

See Conbool Mail