Claims inbox.Counsel correspondence.In one stack.
MailGuard plus SecureMail for primary and reinsurers with VAIT context. Claims inbox, counsel mail, BaFin audit-ready. EU hosting. As of 2026.
Claims, sales and counsel in one platform.
- Phishing in shared claims inboxesBEC and URL-reputation layer at the inbox
- Counsel mail as a manual risk stepSecureMail default straight from Outlook
- VAIT audit without measure mappingVAIT measures auditably documented
Compliance anchors
Conbool supports VAIT and VAG requirements at the level of technical measures in the mail and data transport layer. Supervisory duties and the internal control system remain with the insurer.
Four building blocks for the insurer.
MailGuard for claims mail, SecureMail for counsel and special mail, DMARC for the brand, Disclaimer for required disclosures.
MailGuard
BEC, phishing and attachment protection for claims, sales and back-office inboxes.
MailGuard in detailSecureMailSecureMail
Encrypted correspondence to counsel, experts and policyholders.
SecureMail in detailDMARCDMARC Reports
Protect outbound identity, prepare BIMI.
DMARC Reports in detailDisclaimerDisclaimer
Per-line and per-channel disclosures, server-side.
Disclaimer in detailFour scenarios from a working insurer.
From claim to counsel mail.
Protect the shared claims inbox against phishing
Forged insurer mail to the claims team luring policyholders into clicks is blocked by MailGuard at the authentication layer.
Send counsel mail encrypted
Litigation files and pleadings to outside counsel straight from Outlook, with S/MIME or web reader.
Expert reports to assessors
SecureFiles as a direct line for large expert-report bundles to external assessors.
BaFin audit trail
Audit log per GDPR Art. 30 as evidence of VAIT measures during IT audits.
Conbool as an independent layer.
Conbool sits in front of Microsoft 365 or Exchange. Policy and claims systems remain unchanged.
MX switch
Inbound SMTP runs through Conbool, Microsoft 365 stays the back-end.
VAIT layer
Configuration is documentable as a technical measure in the VAIT measure plan.
SIEM hook
Audit log via standard connector to the insurer SIEM.
Coexistence
Conbool coexists with common policy and claims systems through Outlook and SMTP.
VAIT and § 80 VAG in technical terms.
VAIT formulates minimum requirements for the IT of insurers. Conbool covers measures at the mail and data layer.
VAIT 8 information security
Confidentiality, integrity and availability measures at the mail layer.
VAIT 6 outsourcing
DPA, sub-processor list and audit rights for Conbool as outsourcing service provider.
§ 80 VAG IT systems
Conbool as a documentable technical component of business organisation.
EIOPA guidelines
EIOPA outsourcing guidelines reflected in the DPA.
Pilot in one line, then group rollout.
Pilot in one line or subsidiary, then group rollout via the Microsoft admin centre.
Pilot
One line or subsidiary starts, the rest stays unchanged.
Group rollout
Outlook add-in for all employees via the Microsoft admin centre.
Defence-in-depth
Conbool as an independent layer, optionally combined with Microsoft Defender.
Legacy sunset
Existing SEG or filter solution runs in parallel and is replaced step by step.
Frequently asked questions
How does Conbool fit VAIT?
What does outsourcing per VAIT 6 look like?
What about GDPR Art. 32?
Can we run lines separately?
What does Conbool cost for insurers?
What about BaFin audits?
Can we use SecureFiles for expert reports?
Verwandte Lösungen
Hornetsecurity-Alternative
Deutsche MailGuard-Alternative nach der Proofpoint-Übernahme.
Phishing-Schutz
BEC, Spear-Phishing und QR-Code-Phishing erkennen und entfernen.
Ransomware-Schutz E-Mail
Mehrstufige Anhang-Filter und URL-Reputation gegen Ransomware-Kampagnen.
Spam-Filter Unternehmen
Spam und unerwünschte Massenmail mit DACH-Heuristiken filtern.
CEO-Fraud-Schutz
BEC und CEO-Fraud-Attacken über Authentifizierungs-Layer abwehren.
Verwandte Branchen
Conbool ist in benachbarten Branchen mit ähnlichem Compliance-Profil im Einsatz.
A VAIT-fit stack for the insurer.
Demo in 30 minutes. Pilot in one line. Modular by function.
Sources and date
Statements about VAIT are based on the BaFin Insurance Supervisory Requirements for IT in their respective version. Statements about § 80 VAG are based on the German Insurance Supervision Act. Statements about GDPR are based on Regulation (EU) 2016/679. Statements about EIOPA guidelines are based on publications of the European Insurance and Occupational Pensions Authority. As of 2026.
BaFin and EIOPA are designations of the respective supervisory authorities. Microsoft, Microsoft 365 and Outlook are trademarks of Microsoft Corporation. Conbool is a trademark of Conbool GmbH.