Solution · Multiple tenants

Email encryption formultiple tenants.From one account.

One partner account with your tenants underneath. Set up S/MIME, OpenPGP, domain encryption and the reader portal once, then hand the configuration to the next customer as a sealed package. Licences come from a pool, and end users see your brand instead of ours.

Why encryption breaks down at the thirtieth customer

Encryption gateways are built for one company. Running them for thirty means running thirty installations.

One installation per customer

An appliance or gateway knows exactly one company: one instance, one certificate store, one maintenance window. With thirty customers, every update, every expired certificate chain and every troubleshooting session multiplies accordingly.

No view across customers

Which tenants already enforce encryption towards a partner domain, and which merely try opportunistically? Without a shared view, only someone logging into each console in turn can answer that.

The rule set drifts apart

Every new installation starts from scratch. What was thought through for the first customer gets rebuilt from memory for the eighth. Two years on, the same policy means something slightly different in every tenant.

Every deal waits on a purchase order

Ordering licences per customer ties each new deal to a contract and an activation step. The effort sits in the ordering process, not in the setup.

How Conbool groups your tenants

What must stay separate stays separate. Administration is what you share.

1. One account, tenants underneath

Each customer is a tenant of its own, with its own data, its own mailboxes and its own outbound path. You create it yourself with a name, a URL slug and a mailer pool, and sit above it as the managing partner.

2. The rule set as a sealed package

Export routing rules, S/MIME and PGP settings, groups and MailGuard policies from one tenant and import them into the next. If a package contains key material, a passphrase seals it, and that passphrase cannot be looked up here either.

3. Licences from a single pool

You buy capacity per module and distribute it across tenants. When a customer comes on board you assign instead of ordering. The portal shows how much of the pool is out and which tenant uses which module.

What the partner portal adds for encryption

No extra module, no surcharge. The partner account is part of the programme.

Tenant list with module coverage

Every customer in one table, together with the modules in use and the licences handed out from the pool. Changing an allocation, adding licences and creating a tenant all happen in the same view.

Configuration package with a preview

Before anything is written, the portal shows what is new, what changes and what stays the same. While a finding is open, nothing is applied.

A default for new tenants

A newly created customer starts with the protection template you defined, either enforcing or observing only. No tenant accidentally goes live unprotected.

Your brand in end-user mail

Quarantine reports, notifications and release mails carry your sender name, an address on your verified domain, your logo and your accent colour. Your customer's users see you, not Conbool.

Search and clean-up across all tenants

A wave rarely hits just one customer. Search once by subject, address or attachment hash across all your tenants and pull the hits out of the mailboxes in one go.

Outbound path per tenant

Conbool Cloud, a dedicated mailer pool on your own IP, or an installation inside the customer's network. The sending path is a property of the tenant, not a second product.

Keys and certificates per tenant

Order S/MIME certificates and have them renewed automatically, manage OpenPGP keys. Separated per customer, in the same interface as the rules, with a log of every renewal.

Conbool versus the usual encryption gateway

What a setup for thirty customers has to do.

 
Conbool SecureMail
Usual gateway
Tenancy model
One account, customers as tenants underneath
One installation per customer
Moving the rule set
Sealed package, preview before it is applied
Retyping or a raw configuration dump
Licences
Pool per module, freely distributed across tenants
Purchase order per customer
Brand towards end users
Your sender, your logo, your colour
The vendor's brand
An incident across customers
One search, bulk clean-up in every tenant
Repeated customer by customer
Deployment model
Cloud, own mailer or on premises, same administration
Usually fixed to one model

Statements about the usual route follow the publicly documented prerequisites of common signature services that source people data from Entra ID.

Questions about running multiple tenants

Which email encryption tool can be managed for all customers from one central dashboard?
What you need is a real tenancy model: one account with your customers underneath, shared licence management and a way to move a rule set from one tenant to the next. Conbool SecureMail provides that through its partner portal. You create tenants, assign licences from a pool and hand the configuration on as a sealed package, under your own brand. Products installed per company cannot do this: there, every customer runs an instance of its own.
Can I move a rule set from one customer to the next?
Yes. SecureMail routing, S/MIME and PGP settings, groups and MailGuard policies can be exported as a configuration package and imported into another tenant. Before anything is written, a preview shows what is new, what changes and what stays the same. Packages containing key material are sealed with a passphrase only you know.
Do my customers see Conbool or me?
They see you as soon as you switch your own brand on. Quarantine reports, notifications and release mails to your tenants' end users then go out with your sender name, your address on a verified domain, your logo and your accent colour.
How are licences billed?
You buy capacity per module into a pool and distribute it across your tenants. The pool is billed, not the individual assignment. Free licences are assigned without a new order, and the portal shows utilisation as well as the tenants still missing a given module.
What if a customer is not allowed to use the cloud?
Then that tenant gets a different outbound path. A dedicated mailer pool sends from your own IP and remains a property of the tenant, so administration does not change. If all processing has to stay inside the customer's network, a self-contained installation runs there and accepts the same configuration packages.
What happens when a phishing wave hits several customers?
In the partner portal you search once by subject, sender address, message ID or attachment hash across every tenant and queue clean-up runs for the hits. Each run belongs to exactly one tenant and one message, and first checks whether that message is still in a mailbox at all.

Related solutions

Every customer, one account.

Encryption, protection and signatures for all your tenants from one interface. Under your brand, hosted in the EU, with a German company as your contracting party.