365 Backup · Microsoft 365

Microsoft protectsthe platform.Not your data.

Microsoft 365 does not include a backup. Anything deleted, overwritten or encrypted is gone for good once the retention period runs out. Conbool captures mailboxes and online archives, OneDrive, SharePoint, Teams channels, private chats, Planner and Entra ID on a schedule and brings back individual items.

Why the built in tools are not enough

Four cases where Microsoft 365 cannot give the data back.

Shared responsibility

Microsoft runs the platform and keeps it available. The content is yours to protect. That is written into the terms and is the model, not an oversight.

The recycle bin is a deadline

Deleted items stay recoverable for a limited time. After that Microsoft removes them for good. Anyone who notices the loss later has no source left.

Retention policies do not work backwards

A policy protects from the day it applies. It does not bring back what was deleted before, and a badly configured policy usually surfaces only in an emergency.

A compromised account deletes with your permissions

An intruder acts with valid rights. To the platform that looks like normal operation, which is exactly why nothing there stops it.

Runscurrent
Exchange Online2 hours ago
Online archive2 hours ago
OneDrive2 hours ago
SharePointovernight
Teamsovernight
Teams chatlast night
Plannerlast night
Entra IDlast night

Every run is kept as its own state and does not overwrite the previous one.

One schedule

Eight sources, one run.

Mailbox and online archive, personal storage, team sites including their lists, channels, chat histories, plans and the directory are captured in the same schedule. No second tool, no second sign-in, one overview of every run.

New users are picked up automatically

Failed runs are visible immediately

Retention configurable per source

Operated separately from the Microsoft environment

How the backup runs

Connect once, then it takes care of itself.

1. Connect

You approve a Microsoft 365 application once. Nothing is installed on workstations and nothing changes inside your tenant.

2. Capture on a schedule

Mailboxes, online archives, OneDrive, SharePoint, Teams channels, private chats, Planner and Entra ID are captured on schedule. Every run is kept as a state of its own, failures are visible in the overview.

3. Bring back what is missing

One message, one file, one folder. You pick the state and the item instead of rolling back an entire mailbox.

What sets it apart

Six points that matter when it counts.

Eight sources, one schedule

Exchange Online, the online archive, OneDrive, SharePoint with its lists, Teams channels, private chats, Planner and Entra ID run in the same control surface, not in eight separate tools.

Individual items, not full rollback

If one message is missing, one message comes back. Nobody has to overwrite an entire mailbox and risk newer content.

Free choice of state

Every run is preserved on its own. You decide which point in time to restore from.

Operated outside Azure

If the backup sits in the same cloud as the original, one incident hits both at once. Conbool runs it separately.

Stored in Germany

Operated and stored in German data centres, GDPR data processing agreement, contracted directly with a German provider.

Roles and audit trail

Roles decide who may restore. Every restore is logged and stays traceable.

With and without your own backup

What is possible in either case.

 
With Conbool
Microsoft 365 only
Restore an item after the retention window closes
yes
no
Restore a single message
yes
only within the window
Backup independent of the Microsoft platform
yes
no
Set the retention period yourself
yes
bound by policy
Storage location Germany guaranteed
yes
depends on region

Statements about Microsoft 365 follow its publicly documented retention and recovery features. The policies configured in your own tenant apply.

Frequently asked questions

Does Microsoft 365 not already include a backup?
Microsoft protects the platform so the service stays available. For your content there are deadlines and recycle bins, but no backup you can restore from once they expire. That is the difference between availability and data protection.
How is this different from archiving?
A backup brings lost data back. An archive proves without gaps and without alteration what was sent and received and when. Only the archive satisfies statutory retention, only the backup restores. Conbool covers both.
How long are the states kept?
You set the retention period. It is not tied to Microsoft's own windows and survives even after a licence in the tenant has been removed.
What happens during a Microsoft outage?
The backup sits outside the Microsoft environment and stays reachable even while the service does not respond. For carrying on during an outage there is email continuity in addition.
Do we need additional Microsoft licences?
No. The connection runs through an application you approve once. No extra licences are required in the tenant.
How much effort is the setup?
Approve the application, choose the sources, set the schedule. After that the backup runs on its own, with runs and failures visible in the overview.
Which sources are these exactly?
Eight: Exchange mailboxes, the online archive as a unit of its own, OneDrive, the document libraries and lists of SharePoint, Teams channels including their files, the private and group chats of your users, Planner with buckets and tasks, and Entra ID with users, groups, roles, applications and conditional access policies.

Related solutions

See a restore against your own data

We connect a test tenant and bring an item back together before you decide.