Email hosting in Germany

Email hosting in Germany, with a contracting party in Germany.

Conbool Mail runs your mailboxes in data centres in Germany. Contract, invoice and data processing agreement come from Conbool GmbH in Hamburg.

Checklist

Six questions for any German email provider.

Whether an email provider works in line with GDPR comes down to a few points. Here they are, with our answers.

  1. In data centres in Germany, certified to ISO 27001. Mailbox content and administrative data are stored there.

  2. Conbool GmbH in Hamburg. You receive a German invoice in euros with VAT shown.

  3. Yes. The data processing agreement is part of the contract and names every subprocessor with its location.

  4. Webmail requires password and second factor. Mail clients and smartphones connect with a separate app password per device, which can be revoked individually.

  5. Deleted or overwritten content stays recoverable for 30 days. Administrative data is backed up continuously, plus a daily full backup.

  6. Yes. Every mailbox can be exported as ZIP or PST. Conbool Mail speaks open protocols such as IMAP, CalDAV and CardDAV, which any other provider accepts.

Locations

What is stored where.

Short and verifiable. The full list of subprocessors is in the data processing agreement.

Mailbox content
Germany
Messages, calendars, contacts and online archive.
Administrative data
Germany
Users, licences, rules and logs from the portal.
Contract and invoice
Hamburg
One contracting party for mailbox and security modules.
Operation in your own data centre
With you
On request, Conbool Mail runs on your infrastructure.

Operation

Two ways to a mail server in Germany.

Operated by Conbool

We run the mailboxes in Germany, you manage users and licences in the portal. Updates, backup and built-in protection are our job.

See Conbool Mail

In your own data centre

Conbool Mail runs on a Linux server in your network and signs users in through your Active Directory. The data does not leave your premises.

Replacing Exchange Server

Prices

Per mailbox per month.

Kiosk, 5 GB
€1.29
Plan 1, 50 GB
€2.99
Plan 2, 100 GB with archiving
€5.49

Net, billed monthly, plus VAT.

See all plans

Questions about email hosting in Germany

Is email hosting in Germany automatically GDPR compliant?

No. Location is a prerequisite, not a guarantee. It also takes a data processing agreement, named subprocessors and technical safeguards. With Conbool Mail all three are part of the contract.

What does email hosting with Conbool cost?

Per mailbox per month €1.29 for Kiosk, €2.99 for Plan 1 and €5.49 for Plan 2, net. Shared mailboxes up to 50 GB, distribution lists, rooms and equipment are free.

Can we keep our domain?

Yes. The domain stays with your provider, only the DNS records for email change. All addresses stay as they are.

Are the emails encrypted?

Connections to webmail, mail clients and smartphones are encrypted. For encrypting individual messages with S/MIME or PGP there is SecureMail as a separate module.

Does email hosting work without any cloud?

Yes. Conbool Mail can run in your own data centre, with sign-in through your Active Directory.