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Groups

Organize users and mailboxes into groups for efficient routing.

Groups – Efficiently Organize Users and Mailboxes

With the Groups feature, you can logically group users or mailboxes and use them in your email rules.
This helps you maintain oversight even in complex environments and apply rules more efficiently.


Why Groups Matter

  • Efficiency
    Instead of manually managing individual recipients or senders, groups can be directly incorporated into rules.
  • Flexibility
    Groups can be adjusted at any time to respond to new requirements or organizational changes.
  • Clarity
    Structure users by teams, departments, or projects and keep your configuration organized.

Step by Step: Creating a Group

  1. Navigate to the Groups section
    • Menu → "Groups"
    • Open the overview of existing groups
  2. Create a new group
    • Click on "+"
    • A wizard guides you through the following steps
  3. Step 1: Name
    • Assign a descriptive name
      • Example: "Marketing Team" or "External Partners"
  4. Step 2: Description
    • Optionally add a description
  5. Step 3: Members (Emails)
    • Enter the desired email addresses
    • Members are automatically added to the group
  6. Step 4: Sync (Certificate Synchronization)
    • Optional: Enable automatic S/MIME certificate issuance for group members
    • Select the provider (Own MPKI or SwissSign)
  7. Step 5: Complete
    • Review settings and confirm → The group appears in the overview and is available in routing rules

Using Groups in Routing Rules

Groups can be used directly in inbound or outbound routing rules:

  1. Create or edit a routing rule in the "Routing" section
  2. When defining senders or recipients, select the desired group from the dropdown

Example:

  • An inbound rule applies only to messages sent to members of the "Sales Team" group and that are encrypted.